Menu

 Why complaints?

Complaints are important to the GCCPC because they provide us with useful information in relation to potential anti-competitive behavior and breach of consumer rights in Gambia.

Who can lodge a complaint?

Any person (individual, businessman or company) can lodgee a complaint at the GCCPC.

Anonymity

The complainants identity may be kept anonymous if he or she so wishes.

Complaint Procedures

The GCCPC will first check that the complaint falls within the scope of its powers under the Competition Act or Consumer Protection Act. If it does not, the GCCPC may redirect you to the relevant agency. If the complaint cannot be substantiated, the matter will be closed. The GCCPC will inform you if it does not propose to take any action.

If the complaint can be substantiated with the relevant information, the GCCPC will evaluate and assess whether the agreement, conduct, anticipated merger or merger complained of is likely to have an appreciable adverse effect on competition according to the Competition Act 2007

OR

If the complaint can be substantiated with the relevant information, the GCCPC will evaluate and assess whether the agreement or conduct amounts to a breach of a consumer right according to the Consumer Protection Act 2014

GCCPC may launch a formal investigation if there are reasonable grounds to believe that Competition or Consumer Protection Law has been breached. You may also be asked to provide further information. In deciding whether to launch a formal investigation GCCPC will also take into account its strategic priorities.

The GCCPC will acknowledge receipt of your complaint (within three working days) and inform you about the outcome of your complaint.

Submission of Complaint

You can submit a complaint to the GCCPC in any of the following ways:

 

Email

You can download the Complaints Form and send us an email, with the relevant completed complaint form as an attachment, info@gcc.gm , Alhagie.sambou@gcc.gm or Fatima.sonko@gcc.gm

Post

If you do not have access to email, you can send the Complaint Form by post to us at:

Gambia Competition and Consumer Commission

36 Kotu East off Bertil Harding Road

P.O.Box 3299

Serrekunda

(Please mark “COMPLAINT” clearly on the top left hand corner of the envelope)

In Person

Finally, you may call in person at our office and fill in the complaint form

Please click one of the links below to download the form  of your choice.

Buy/Sell Digital Currency - Coinbase

Buy and Sell digital currency

Coinbase is the world’s most popular way to buy and sell bitcoin, ethereum, and litecoin.

Coinbase featured in Wall Street Journal Coinbase featured in New York Times Coinbase featured in Time
$50B+
in digital currency
exchanged
32
countries supported
10M+
customers
served
Coinbase mobile apps
Mobile Apps

Our popular wallet works on your Android or iPhone in addition to your web browser.

Read more ›
Coinbase security
Secure Storage

We store the vast majority of the digital assets in secure offline storage.

Read more ›
Coinbase insurance
Insurance Protection

Digital currency stored on our servers is covered by our insurance policy.

Read more ›
Recurring buys
Recurring buys

Invest in digital currency slowly over time by scheduling buys weekly or monthly.

Read more ›
Other Coinbase products
Utility Token  btc  IoT patented technology  Bitcoins  Bitcoin  blockchain  blockchain wallet  litecoin ltc  omisego omg  aragon ant  augur rep  bat  civic cvc  dash  decred drc  district0x dnt  eos  etherclassic etc  funfair  gnosis gno  golem gnt  salt  DIGITAL CURRENCY  nucleus vision  iost  arcblock  online platform for buying selling transferring